Flight disruptions: Bi-Courtney warns passengers against violence
Bi-Courtney Aviation Services Limited, operator of Murtala Muhammed Airport Terminal Two, Ikeja, Lagos State, has warned aggrieved passengers never to resort to violence and destruction of airport property following flight disruptions.
This was contained in a statement by Ajoke Yinka-Olawuyi, Bi-Courtney’s Head of Corporate Communications, on Friday.
She said the company would not tolerate the destruction of airport property.
Yinka-Olawuyi said the terminal operator had zero tolerance for passenger misconduct or vandalism of airport property.
She said that such actions pose a threat to the safety and well-being of other passengers, airport staff and property.
She said: “MMA2 condemns such behaviour in the strongest terms possible.
“Vandalising airport property, including cameras and other amenities, is unacceptable. Any individual found engaging in such acts will face strict legal consequences, fully, including prosecution.
“While we understand that flight disruptions can be frustrating, we urge passengers to make their complaints courteously and seek redress through appropriate channels.
“Our staff are here to address any concerns or grievances professionally and respectfully.
“MMA2 maintains a safe and secure environment for all passengers and staff, and any individual found engaging in violent behaviour will be dealt with swiftly and decisively.
“MMA2 remains committed to upholding the highest standards of safety, security, and customer service for all passengers and stakeholders.
“We urge all passengers to adhere to airport regulations and conduct themselves in a manner befitting that of a responsible traveller.”
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